data protection

data protection

1) Introduction and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is any data that can be used to personally identify you.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is BC&C GmbH & Co. KG, Steinberg 2, 46569 Hünxe, Germany, Tel.: 0173-2769750, Email: peter.boveleth@bcundc . com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 The person responsible has appointed a data protection officer who can be reached at: follows: “Anke Boveleth,Steinberg2;46569Hünxe,02858-9187835,Anke.Boveleth@bcundc.com”

2) Data collection when you visit our website

If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

- Our visited website

- Date and time at the time of access

- Amount of data sent in bytes

- Source/reference from which page you came to the page from

– browser used

– operating system used

– IP address used (possibly in anonymized form)

Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies. These are small text files that are stored on your device. Some of these cookies are automatically deleted after you close the browser (so-called “session cookies”), others remain on your device for a longer period of time and allow you to save page settings (so-called “persistent cookies”). In the latter case, you can find out the storage period from the overview of the cookie settings in your web browser.

If personal data is also processed through individual cookies we use, the processing is carried out on the basis of Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. 6 Paragraph 1 Letter b GDPR either for contract processing in accordance with Article 6 Paragraph 1 Letter f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit .

You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website will be limited. The use of the website may be restricted.

4) Contact us

When you contact us (e.g. via contact form or email), personal data is processed - exclusively for the purpose of processing and answering your inquiry and only to the extent necessary for this purpose. Legal basis for processing this

Data is our legitimate interest in answering your request in accordance with Article 6 Paragraph 1 Letter f of the GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR.

Your data will be deleted if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary. If you contact us (e.g. via contact form or email). Processing of personal data – exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in answering your query in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR.

Your data will be deleted if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.

5) Data processing when opening a customer account

In accordance with Article 6 Paragraph 1 Letter b of the GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. You can find out which data is required to open an account in the input mask of the corresponding form on our website.

Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. After your customer account has been deleted, your data will be deleted provided that all contracts concluded in this regard have been completely processed, there are no statutory retention periods to the contrary and we have no legitimate interest in further storage.

6) Use of customer data for direct advertising

6.1 Registration for our email newsletter

If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. To send the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter once you have given your consent to receive it by clicking on a verification link sent to the email address provided have expressly confirmed the newsletter

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. 6 Paragraph 1 Letter a GDPR. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when registering for the newsletter is used strictly for a specific purpose.

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we will inform you in this statement.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services that are similar to those that you have already purchased from our range. According to Section 7 Paragraph 3 UWG, no separate consent from you is required for this. Data processing is carried out exclusively on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6 Paragraph 1 Letter f of the GDPR. If you have initially objected to the use of your email address for this purpose, we will not send any emails.

You have the right to object to the use of your email address for the above-mentioned advertising purposes at any time with future effect by notifying the person responsible above. For this you only have to pay the transmission costs according to the basic tariffs. Once your objection has been received, the use of your email address for advertising purposes will be stopped immediately.

6.3 Advertising by post

Based on our legitimate interest in personalized direct advertising, we reserve the right to use your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and professional, Industry or business name in accordance with Art. 6 Para. 1 lit. f GDPR and use it to send interesting offers and information about our products by post.

You can object to us storing and using your data for this purpose at any time.

7) Data processing for order processing

7.1 Transmission of image files for order processing by email

On our website we offer customers the opportunity to order product personalization by sending image files via email. The submitted image serves as a template for personalizing the selected product.

The customer can send one or more image files from the memory of the device used to us via the email address provided on the website. We then collect, store and use the files transmitted in this way exclusively to produce the personalized product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the preparation and processing of the order, you will be expressly informed about this in the following paragraphs. There will be no further transmission. If the transmitted files or digital motifs contain personal data (in particular images of identifiable persons), all of the above-mentioned processing operations are carried out exclusively for the purpose of processing your online order in accordance with Article 6 (1) (b) GDPR.

After the order has been processed, the transmitted image files will be automatically and completely deleted.

7.2 Transmission of image files for order processing via upload function

On our website we offer customers the opportunity to order the personalization of products by sending image files via an upload function. The submitted image serves as a template for personalizing the selected product.

Using the upload form on the website, the customer can send one or more image files from the memory of the device used directly to us via automated, encrypted data transfer. We then collect, store and use the transmitted files exclusively to produce the personalized product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the preparation and processing of the order, you will be expressly informed about this in the following paragraphs. There will be no further transmission. If the transmitted files or digital motifs contain personal data (in particular images of identifiable persons), all of the above-mentioned processing operations are carried out exclusively for the purpose of processing your online order in accordance with Article 6 (1) (b) GDPR.


After the order has been processed, the transmitted image files will be automatically and completely deleted.

7.3 To the extent that this is necessary for contract processing for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Article 6 Paragraph 1 Letter b of the GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we will process the contact details you provided when ordering (name, address, email address) in order to fulfill our legal information obligations in accordance with Art 6 Paragraph 1 lit. Your contact details will be used exclusively for the purpose of transmitting current information as required by us and will only be processed by us for this purpose to the extent that this is necessary for the respective information.

To process your order, we also work with the following service providers who support us in whole or in part in the implementation of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

7.4 Transfer of personal data to shipping service providers

- German postal service

We use the following provider as a transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider in accordance with Article 6 Paragraph 1 Letter b GDPR. 6 paragraph 1 lit. have given their consent. Otherwise, for the purpose of delivery in accordance with Article 6 Paragraph 1 Letter b of the GDPR, we will only pass on the name of the recipient and the delivery address to the provider. The data will only be passed on to the extent necessary to deliver the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to announce the delivery.

Consent can be revoked at any time with future effect from the above-mentioned person responsible or from the provider.

- DHL

We use the following provider as a transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider in accordance with Article 6 Paragraph 1 Letter b GDPR. 6 paragraph 1 lit. have given their consent.

Otherwise, for the purpose of delivery in accordance with Article 6 Paragraph 1 Letter b of the GDPR, we will only pass on the name of the recipient and the delivery address to the provider. The data will only be passed on to the extent necessary to deliver the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to announce the delivery.

Consent can be revoked at any time with future effect from the above-mentioned person responsible or from the provider.

- UPS

We use the following provider as a transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

We pass on your email address and/or telephone number to the provider in accordance with Article 6 Paragraph 1 Letter b GDPR. 6 paragraph 1 lit. have given their consent. Otherwise, for the purpose of delivery in accordance with Article 6 Paragraph 1 Letter b of the GDPR, we will only pass on the name of the recipient and the delivery address to the provider. The data will only be passed on to the extent necessary to deliver the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to announce the delivery.

Consent can be revoked at any time with future effect from the above-mentioned person responsible or from the provider.

7.5 Use of payment service providers (payment services)

-Paypal

One or more online payment methods from the following provider are available to you on this website: PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg

If you choose a payment method from the provider with which you pay in advance, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of the payment method will be stored in your order in accordance with Art 6 Paragraph 1 Letter b GDPR. In this case, your data will be passed on exclusively for the purpose of processing payments with the provider and only to the extent that it is necessary for this purpose.

If you choose a payment method in which we pay in advance, you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if necessary Please specify an alternative payment method during the ordering process).

In order to protect our legitimate interest in determining your ability to pay, in such cases we pass on this data to the provider for the purpose of credit checks in accordance with Article 6 (1) (f) GDPR. Based on the personal data you provide and other data (e.g. shopping cart, invoice amount, order history, payment history), the provider checks whether the payment option you have chosen can be granted with regard to payment and/or default risks.

The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to us or the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.


8) Web analytics services

Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.

By default, Google (Universal) Analytics sets cookies when you visit the website, which are stored as small text blocks on your device and record certain information. This information also includes your IP address, which, however, is shortened by Google by the last few digits in order to exclude any direct personal reference.

The information is transferred to Google servers and further processed there. A transfer to Google LLC based in the USA is also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website activity and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected as part of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of the cookies used on the device, only takes place if you have given us your express consent in accordance with Article 6 Paragraph 1 Letter a GDPR.

Without your consent, Google (Universal) Analytics will not be used during your visit to the website. You can revoke your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service using the “cookie consent tool” provided on the website.

We have concluded an order processing contract with Google, which ensures the protection of our site visitors' data and prevents unauthorized disclosure to third parties.

Further legal information about Google (Universal) Analytics can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics

Google (Universal) Analytics uses the special “demographic characteristics” function and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third parties. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and will be deleted after a retention period of two months.

Google signals

As an extension of Google (Universal) Analytics, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6 Para. 1 lit. a GDPR, analyze your usage behavior across devices and uses, including database models cross-device data conversions. We do not receive any personal data from Google, only statistics. If you would like to prevent cross-device analysis, you can deactivate the “Personalized advertising” function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information about Google Signals can be found at the following link: https://support.google .com/analytics /answer/7532985?hl=en

User IDs

As an extension to Google (Universal) Analytics, the “UserIDs” function can be used on this website. If you have agreed to the use of Google (Universal) Analytics in accordance with Article 6 Paragraph 1 Letter a GDPR, have set up an account on this website and log in with this account on various devices, Your activity, including conversions, is analyzed across devices.

For data transfers to the USA, the provider has joined the EU-US data protection framework (EU-US Data Privacy Framework), which ensures compliance with European data protection levels on the basis of an adequacy decision by the European Commission.

9) Page features

9.1 Apple Music

This website includes functionalities from the following music service providers for playing music titles: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland

When you visit this page, this integration can be used to establish a direct connection between your browser and the provider's servers, even if you do not have an account with the provider or are not logged in there.

The provider thereby receives the information that you have visited our site. The information collected (including your IP address, if applicable) is transmitted from your browser directly to the provider's server and stored there. However, the data will not be used to identify you personally and will not be passed on to third parties.

If you play a music track using the corresponding function while you are logged into a user account of the provider, the provider will do this